Reviews & experiences

How good is Joy_? Here is what the recipients say.

What is Joy_?

Joy_ is the first gift card that is not tied to partner shops. The person you give it to picks their own product, in whichever online shop they like, and Joy_ delivers it to their door. On Trustpilot, customers rate Joy_ 4,6 out of 5; what they praise most is how easy it is to redeem, how fast delivery is and how personal the support feels.

Real reviews

A selection of recent reviews, taken from Trustpilot and linked individually. The overall score above covers all 408 reviews, including the critical ones. Reviews come from automatic Trustpilot invitations after a real redemption. The German originals were translated for this page; each card links to the original.

I regularly buy from smaller shops. Preferably regional, from family businesses, start-ups and the like. I've often had the problem that I had a voucher, but it was precisely not valid in the shop where I would like to have ordered something. Then I discovered givingjoy. The idea of being able to shop at any online store with a givingjoy voucher is brilliant. I had to try it. The order went smoothly, although I had to provide some parameters for the exact order. Ordering in the actual online shop required attention and accuracy. The delivery arrived lightning fast. The delivered goods matched exactly the version I described. Everything went perfectly. A few days later, I was even asked if the order arrived okay for me. That's something that makes the difference for me. Real people, real attention, good service. Hats off, huge thanks and continued success! I can recommend the shop without reservation.

Bettina

Translated from German

The process was smooth. After submitting the link for the selected product (in my case a FRITZ!Box Cable 6670) on 23.07, the goods were already with me on 25.07 in original packaging. From this practical experience I can now say that JOI_ is reputable, reliable and recommended

Vitali

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Huge free selection of products, manufacturers and retailers. Simple and fast ordering process and handling. Good communication and solutions if a product is not available.

Markus Schmidt

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I am absolutely thrilled. The Joy voucher is a fantastic gift idea. Everything worked perfectly from order to redemption. I am very satisfied and can only recommend the voucher!

Katharina

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Ordering on Joy is super smooth, and the staff process orders very quickly. If there are any price changes, they inform you promptly. Payment is only processed after you confirm and agree to the new price; if you decline, the order is canceled with no charge, so you don't have to worry about unexpected extra fees. I bought products that were fulfilled via Amazon. I ordered on day one, and they arrived the very next day, matching the delivery speed on my Amazon Prime account. While I'm not sure if all orders placed through this site match Prime shipping speeds, it certainly did in my case. The only area for improvement is order tracking: my package had already arrived before the status page even updated to show it had shipped!

Hong Wang

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Great idea not to be bound to a shop. The redemption worked perfectly and the goods arrived very quickly. Happy to do business again.

Matthias Flohrer

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Ordering via the Joy gift voucher was totally uncomplicated. I got exactly the product I ordered via the web link. The remaining amount can be easily paid with, for example, PayPal if the points aren't enough. Delivery took about three days.

Agnes

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After initial difficulties entering the corresponding link and figuring out how it works at all, I was very satisfied with the result.

Angelika Sauerbrey

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Super easy and extremely innovative! Fast shipping and simply solved perfectly! ☺️

AK

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Everything worked well with the Joygutschein. Fast delivery of the selected item. Thanks.

Enrico

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Everything great, the order went perfectly and the detailed instructions for the order were implemented perfectly.

T.

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The ordering process works smoothly so far. At first, nothing could be ordered from the selected shop, but that wasn't due to Joy_ but the online shop. The credit was refunded immediately. On the second attempt at a different shop, everything works perfectly. All good, I get the feeling that the customer service is really committed to making everything satisfactory for customers.

Tim

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I was rather skeptical at first, but the handling was ultimately problem-free. My order was completed promptly, the item arrived on time. What more could you want?

Uwe Böken

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Joy helped me without any fuss when placing my internet order. My ordered items were delivered super quickly (DHL). I'm very satisfied with Joy and can only recommend this gift voucher shop to family, friends and colleagues with a clear conscience and 5 STARS!

J.Uhlig

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Great that there's a gift voucher that's not tied to specific shops. I was initially a bit skeptical, but everything worked out perfectly.

Angela Flink

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Everything worked out perfectly ! Highly recommended! Even the shipping was surprisingly fast and without complications. I'll be back at JOY next time! 👍

Thomas

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Everything worked great and my gift arrived faster than I expected. Happy to order again

Queenjuliet

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The remaining Deutschlandcard points could be used + additional payment. The voucher received was redeemed without any problems on Amazon - really great!

Katte

Translated from German

I got the voucher by redeeming my Deutschlandcard points. Overall, the redemption process on Joy went well, but it took several emails to clarify the issue with the shipping costs that were incorrectly estimated by the system. In the end, manual support helped and everything proceeded quickly and my desired product was delivered promptly. I was able to donate the remaining balance, which is a meaningful way to use the rest of a Joy voucher. Not much is missing for 5 stars, but 4 stars describes my past experience quite well.

Bastian

Translated from German

At first the order was a bit bumpy, so I initially feared I had ordered the item three times, but since the order was only final after payment processing, everything worked out very well. I ordered from my usual online record store imusic, which worked great. I can recommend Joy because you're less dependent on redeeming the voucher with the big and well-known online retailers.

Michael E.

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Unfortunately, there were difficulties when sending the code because my email address wasn't working and the code didn't arrive. However, I was helped super quickly. The redemption of the voucher then worked perfectly.

Bärchen

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Everything went completely smoothly, and the ordered product even arrived faster than expected.

K.

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Reliable and extremely fast processing! For the first time I chose the option with the Joy voucher and only had the best experience... great praise! THANK YOU

Elke

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Great concept, delivery was even free of shipping costs. I can only recommend it. It's also nice that you can donate small remaining amounts from the gift card.

Sandra

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It was very exciting for me as I had never done anything like this before, my granddaughter helped me. But now I dare to do it myself. The delivery was fast and the courier was nice. The product was well packaged. I will order from Joy again.

E.V

Translated from German

Order placed, info that I should place it differently again. Order completed. Delivery was fast, faster than expected. Product perfect. Gladly again

Manuela

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Redeeming the voucher was easier than expected. Everything is very clear and self-explanatory

Reiner

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Processing was smooth. Both products arrived within 1 week. Everything went great.

Sandra

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Great idea with this type of vouchers. The redemption went smoothly and very quickly. Happy to come back!

Katja

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Relatively quick processing with an Amazon order. Since I ordered below the voucher amount, I don't know what happens if I exceed it. Price change was communicated and I was asked for renewed consent. Order arrived the next day after confirmation.

KeinStandardname

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Frequently asked questions

What is a Joy_ gift card?

Joy_ is the first gift card that is not tied to partner shops. The person you give it to picks their own product, in whichever online shop they like, and Joy_ delivers it to their door.

Is Joy_ legit?

Yes. Joy_ is a brand of Gifting Technologies GmbH, based in Berlin, Germany (commercial register Charlottenburg, HRB 258510B). On Trustpilot, customers rate Joy_ 4,6 out of 5 on average.

How do I create a Joy_ gift card?

It takes two minutes: pick a design, set the amount and personalise it with your own photos and videos. The gift card arrives by email within seconds, and optionally as a card to print yourself or send by post.

How does redeeming work?

The recipient finds the product they want online and submits the product link together with a delivery address. Joy_ orders the product and has it delivered to their door. Order and shipping confirmations arrive by email.

How long does delivery take?

Most reviews report anything from a few days to about a week between redeeming and delivery. The exact time depends on the shop and the product.

What products can I choose?

Almost anything you can order online: electronics, fashion, beauty, homeware, toys and more. Excluded are age restricted goods (alcohol, tobacco), digital goods, gift cards and services.

What happens if something goes wrong?

The support team is reachable at hello@givingjoy.de and handles questions, exchanges and returns. Plenty of reviews single out exactly this personal support.

Always give the right gift.

Our promises

Free delivery

90-day return policy

Flexible payment options

Our payment methods

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